At Vice Jets, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when booking a private jet, requesting a quote, or interacting with our website and services.
Information We Collect
We may collect the following types of personal information:
- Contact Information – name, phone number, email address, billing and mailing addresses.
- Booking Details – travel preferences, passenger lists, special requests, and payment information.
- Website Usage Data – IP address, browser type, pages visited, and cookies (to improve site functionality).
- Communication Records – emails, phone calls, or chat messages for customer service and record-keeping.
How We Use Your Information
Your information is used only to deliver and improve our services, including:
- Processing flight inquiries, bookings, and payments.
- Coordinating with operators, pilots, and ground transportation providers.
- Providing personalized customer service and updates.
- Meeting legal, regulatory, and safety requirements.
- Marketing our services, only if you have opted in to receive promotions.
Information Sharing & Disclosure
We never sell your personal information. We may share your information only in these limited circumstances:
- Operators & Service Providers – with FAA-licensed operators, ground transport providers, catering partners, and payment processors, strictly for fulfilling your charter request.
- Legal & Regulatory Compliance – when required by law, regulation, or government authority.
- Business Operations – with trusted vendors who assist in IT, security, and communications, under strict confidentiality agreements.
Data Security
We implement industry-standard safeguards to protect your personal information, including encryption, secure servers, and restricted access. While no system is 100% secure, we are committed to taking every reasonable measure to protect your data.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including the right to:
- Access, correct, or delete your information.
- Opt out of marketing communications.
- Request limits on how your data is processed or shared.
To exercise these rights, please contact us contact@vicejets.com
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law and aviation regulations.
Cookies & Tracking
Our website uses cookies to improve functionality and enhance your experience. You can disable cookies in your browser settings, but some features of our site may not work properly if you do.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us